Privacy Policy

At Susan’s Lowcountry Non-Profit, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, engage with our programs, or support our mission.

Our Commitment to You:

We believe trust is earned. Any information you share with us is used solely to support our mission of ensuring that no senior or veteran feels forgotten. We do not sell your personal information for profit.

Information We Collect:

We may collect the following types of information:

Personal Information – 

When you voluntarily provide it, such as when you:

• Make a donation
• Sign up to volunteer
• Subscribe to emails or updates
• Contact us through forms

This may include your name, email address, phone number, mailing address, and payment-related details.

Non-Personal Information –

We may automatically collect limited technical data, including:

• Browser type and device information
• Pages visited and time spent on our site
• General geographic location (e.g., city/state)

This helps us improve website performance and user experience.

Cookies & Tracking Technologies:

We may use cookies and similar technologies to:

• Ensure our website functions properly
• Understand how visitors use our site
• Improve content and user experience

You may manage your cookie preferences at any time through our website settings. Disabling certain cookies may impact site functionality.

How We Use Your Information:

We may use your information to:

• Process donations and provide receipts
• Communicate with you about programs, events, and updates
• Respond to inquiries or requests
• Improve our website and outreach efforts
• Support and grow our mission-driven programs

We only use your information in ways that align with our mission and your expectations.

Sharing of Information:

We do not sell your personal information.

We may share information only when necessary with trusted third parties who help us operate our organization, such as:

• Donation processing platforms
• Email and communication tools
• Website hosting and analytics providers

These partners are required to handle your information securely and only for the purposes we specify.

Donations & Payment Security:

All our online donations are processed through highly secure, third-party platforms. We do not store full payment details on our servers.

Or donation platforms are PCI-compliant, SSL certified, and encrypted but may collect and process your payment information in accordance with their own privacy policies. Please contact us if you have any concerns or further questions related to our security measures when processing your online or third party application transfer of donations.

Communications & Email Preferences:

You may receive emails from us if you:

• Subscribe to updates
• Make a donation
• Sign up to volunteer

You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Your Privacy Rights:

Depending on your state of residence, you may have rights to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of certain data uses, including targeted advertising

We honor these rights for all users, regardless of location. To make a request, please contact us using the information below.

Data Security:

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, or misuse. While no system is completely secure, we are committed to safeguarding your data.

Children’s Privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Updates to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us:

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Susan’s Lowcountry Non-Profit Organization
support@susanslowcountry.org
(912) 210-4433

~ Your trust matters to us. Every interaction, every donation, and every piece of information shared helps us build stronger, more connected communities—together! ~